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Emails

Sending and receiving activity

Feedback Help Docs

Page 1

mail

Email

recipient@example.com

FROM

-

SUBJECT

-

TO

-

ID

-

EMAIL EVENTS


                

                

                  

                

                

                  

                

              

            

          


          

            
No sent emails yet

            
Start sending emails to see insights and previews for every message.

            

              
              
            

          

        


        

          

            
Mailbox

            
          


          

            
            
            
          


          

            

              

                

                  
                    

                      Ticket
                      Customer
                      Subject
                      Status
                      Messages
                      Updated
                    

                  
                  
                

              

            


            

              
              
Page 1

              
            


            

              
No tickets yet

              
Inbound emails and composed support sends will create threads here.

              
            


            

              
No ticket selected

              
Choose a ticket to inspect messages, send a reply, or close the thread.

            


            

              

                

                  
Ticket thread

                  

                

                

                  
                  
                

              


              

            

          

        


        

          

            
Broadcasts

            
          


          

            
            
            
            
          


          

            

              

                
                  

                    Name
                    Audience
                    Status
                    Progress
                    Subject
                    Updated
                    
                  

                
                
              

            

          


          

            

              

                
Broadcast

                

              

              

                
                
                
                
                
                
              

            


            

              

                
Audience

                
-

                
Audience target for this reminder campaign.

              

              

                
Delivery

                

                
No campaign activity yet.

              

              

                
Recipients

                
0

                
Completion not started.

              

            


            

              

                
Message

                
No subject

              

              
No reminder copy yet.

            


            
Campaign Jobs

            

              

                
                  

                    Job
                    Status
                    Targets
                    Progress
                    Started
                    Updated
                    Completed
                    Error
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No broadcasts yet

            
Start reaching many recipients at once by creating and sending a broadcast.

            
          

        


        

          

            
Templates

            
          


          

            
            
          


          

            

              

                
                  

                    Name
                    Subject
                    Published
                    Updated
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No templates yet

            
Create reusable email templates with text and HTML variants.

            
          

        


        

          

            
Audience

            
          


          

            
            
            
            
          


          

            

              
All Contacts

              
0

            

            

              
Subscribers

              
0

            

            

              
Unsubscribers

              
0

            

            

              
Segments

              
0

            

          


          

            
            
            
          


          

            

              

                

                  
                  
                

              

              

                
No contacts yet

                
Add contacts to manage your audience.

                
              

            


            

              
              
Page 1

              
            


            

              
Unsubscribe Preview

              
Do you want to unsubscribe?

              
Confirm your email preferences:

              
            

          

        


        

          

            
Metrics

            

              
              
            

          


          

            

              
Emails

              
0

            

            

              
Deliverability Rate

              
0%

            

            

              
Bounce Rate

              
0%

            

            

              
Complaint Rate

              
0%

            

          


          

            
Deliverability trend

            

          

        


        

          

            
Domains

            
          


          

            
            
            
          


          

            

              

                
                  

                    Domain
                    Status
                    Created
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No domains yet

            
Add your sending domain and verify DNS records.

            
          


          

            

              

                
Domain

                

              

              

                
                
              

            


            
Verification Checks

            

              

                
                  

                    Check
                    Status
                    Observed
                    Expected
                    Message
                  

                
                
              

            


            
Cloudflare DNS Records

            
Only add these rows inside Cloudflare DNS.

            

              

                
                  

                    Type
                    Name
                    Content
                    Priority
                    Proxy
                    Required
                    Notes
                  

                
                
              

            


            
VPS Provider Setup

            
Do not add these rows in Cloudflare. Set them in Akamai/Linode or your VPS provider.

            

              

                
                  

                    Type
                    IP / Name
                    Target
                    Where
                    Notes
                  

                
                
              

            

          

        


        

          

            
Forwarding

            
          


          

            
            
            
          


          

            

              

                
                  

                    Alias
                    Forwards to
                    Status
                    Updated
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No forwarding aliases yet

            
Create an inbound alias and choose where new emails should be forwarded.

            
          

        


        

          

            
Logs

          


          

            
            
            
            
            
          


          

            

              

                
                  

                    ID
                    Recipient
                    Status
                    Template
                    Subject
                    Updated
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No logs yet

            
Start sending emails to inspect delivery history.

          

        


        

          

            
API Keys

            
          


          

            
            
          


          

            

              

                
                  

                    Name
                    Token
                    Permission
                    Domain
                    Last Used
                    Created
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No API keys yet

            
Create API keys to authenticate your own integrations.

            
          

        


        

          

            
Webhooks

            
          


          

            

              

                
                  

                    Endpoint URL
                    Events
                    Enabled
                    Created
                    
                  

                
                
              

            

          


          

            
            
Page 1

            
          


          

            
No webhooks yet

            
Configure a webhook to receive real-time email events.

            
          

        


        

          

            
Settings

          


          

            
            
            
            
            
            
            
          


          

            

              

                
Daily queue

                
0

              

              

                
Sent (24h)

                
0

              

              

                
Deferrals

                
0

              

              

                
Hard bounces

                
0

              

            

          


          

            

              
Pay-as-you-go

              
Continue sending transactional emails beyond free quota with predictable pricing.

              
            

          


          

            

              
Team limits

              
Manage domains, API key scopes, and global rate-limits for your team environment.

              
            

          


          

            

              
SMTP

              
Use SMTP credentials from this service to send instead of the REST API.

              

                
                
                
                
              

            

          


          

            

              
Connect Sending Domain

              

                
                
                
                
                
                
                
                

                  
                  
                

              

            


            

              
Cloudflare DNS Auto-Config

              
Connect Cloudflare and auto create/update only the Cloudflare DNS records shown below.

              

                
                
                
                
                

                  
                  
                

              

              
Cloudflare not configured.

            


            

              

                
Cloudflare DNS Records

              
No verification yet

              

              
Only add these rows inside Cloudflare DNS.

              

                

                  
                    

                      Type
                      Name
                      Content
                      Priority
                      Proxy
                      Required
                      Note
                    

                  
                  
                

              

            


            

              

                
VPS Provider Setup

              

              
Do not add these rows in Cloudflare. Set them in Akamai/Linode or your VPS provider.

              

                

                  
                    

                      Type
                      IP / Name
                      Target
                      Where
                      Notes
                    

                  
                  
                

              

            


            

              

                

                  
                    

                      Check
                      Status
                      Observed
                      Expected
                      Message
                    

                  
                  
                

              

            

          


          

            

              

                
Topics

                
Use topic subscriptions to let users control what they receive.

              

              

                
Do you want to unsubscribe?

                
Confirm your email preferences:

                
              

            

          


          

            

              
Penetration test

              
Annual third-party penetration testing report.

              
            

            

              
SOC 2

              
Type II compliance and attestation summary.

              
            

            

              
DPA

              
Data Processing Agreement for business usage.

              
            

            

              
Form W-9

              
Taxpayer identification form for US tax reporting workflows.

              
            

          

        

      

    


    

      

        

          
Sending Email API

          A
        

        

          
          
          
        

      

      

        

          
          
          
          
          
          
          
        

        

      

    


    


    

      

        
Outbox detail

        
      

      

    


    

      

        

          
Create

          
        

        

      

    


    

      

        

          
API Key created

          
        

        

          

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